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Aviation Ops Manager

Legal

Our commitments to your privacy and the terms that govern our services.

Last updated: April 9, 2026

1. Introduction

Aviation Ops Manager ("we", "us", or "our") operates a suite of software-as-a-service platforms designed for aviation operators, including AeroQuote, AeroCost Analyst, and SkyMetrics. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this policy carefully. By using our services, you consent to the practices described herein.

2. Information We Collect

Information you provide directly: When you fill out our contact form, subscribe to our newsletter, or register for a product, we collect your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information collected automatically: When you access our services, we automatically collect certain device and usage information, including IP address, browser type, operating system, pages visited, time spent, and referring URLs.

Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You may control cookie preferences through your browser settings.

Operational data: When you use our aviation management platforms, we may process flight data, cost records, crew information, and other operational data that you input into the system.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our services
  • Respond to inquiries and provide customer support
  • Send transactional and promotional communications (with your consent)
  • Analyze usage trends and optimize user experience
  • Comply with legal obligations and enforce our agreements
  • Detect, prevent, and address technical issues or fraudulent activity

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers: Third-party vendors who assist in operating our platforms (e.g., cloud hosting, analytics, email delivery), bound by confidentiality agreements.
  • Legal compliance: When required by law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Operational data is retained for the duration of your subscription and for a reasonable period thereafter.

6. Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing activities
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at info@aviationopsmanager.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy, please contact us at:

Aviation Ops Manager
Email: info@aviationopsmanager.com